Terms of use

Acceptance and applicable documents

Before accepting, you can review, save and reproduce these terms. TradeArena records the accepted version, language and acceptance date.

The specific rules of each league, the Founder subscription terms if you subscribe, the Privacy policy and the Cookie policy may also apply. The Founder terms prevail for matters specific to that subscription, and league rules prevail only for the league's configuration and operation. Mandatory rights under applicable law prevail in all cases.

Nature of the service

TradeArena is an educational and recreational simulator. It lets users create private leagues, build virtual portfolios and compare simulated results using market data.

TradeArena does not receive or execute real investment orders; act as a financial institution, investment firm, intermediary or broker; hold money, financial instruments or crypto-assets; or provide financial, tax or investment advice. It does not make personalised recommendations or assess the suitability or appropriateness of real investments.

Results, rankings and displayed data must not be used as the sole basis for investment decisions involving real money.

Virtual balance and no betting or prizes

Balances, instruments and transactions represented in TradeArena are entirely virtual and have no economic value. They cannot be bought, sold, withdrawn, redeemed, assigned or transferred for money, goods, services or anything else of value. There is no common participant fund.

Taking part in a league does not involve risking money or economically valuable items and does not offer cash, in-kind or other economic prizes. TradeArena rankings and recognition are informational or symbolic only.

Subscription fees pay solely for access to software features, capacity and usage limits. They are not a bet, a contribution to a prize or consideration for entering a game with an economic reward.

Any future promotion or competition involving prizes, if ever offered, would be subject to separate rules and an independent regulatory review.

Age and eligibility

You must be at least 18 and have legal capacity to create an account. Registration information must be truthful, complete and kept up to date. You may not create an account for another person, impersonate anyone or use false information to avoid restrictions.

TradeArena may restrict registration or certain features in some territories where necessary for legal, tax, technical or service-availability reasons.

Account and security

Your account is personal and may not be sold, assigned or shared. You must take reasonable steps to protect access to your identity provider and notify TradeArena of any unauthorised access or security incident you become aware of.

You are responsible for actions you authorise through your account. This does not exclude TradeArena's responsibility for security failures, contractual breaches or other causes legally attributable to the service.

Electronic contracting

The contracting flow will show the steps required to create an account or purchase a plan. Before confirming, you can review the information entered and correct errors.

TradeArena will confirm the contract through a medium you can retain. The current terms will remain available on the website and you may request a copy of the version you accepted.

The contract may be entered into in Spanish or English. The version presented and accepted during contracting will apply, without prejudice to any mandatory language rights.

Plans, prices and taxes

TradeArena may offer free and paid plans. The features, limits, duration, renewal and conditions of each plan will be shown before purchase.

Before a payment is confirmed, TradeArena will clearly show the plan, currency, billing period, price, applicable indirect taxes, total amount to be charged and any automatic-renewal terms.

Taxes may vary according to country, billing address and other legally relevant tax circumstances. TradeArena uses Stripe to process payments and assist with calculating applicable taxes. Using Stripe does not change the contractual relationship or transfer TradeArena's legal or tax obligations to Stripe.

The total displayed in Stripe Checkout immediately before confirmation will be the amount for the stated billing period. No charge is made until you expressly confirm a transaction carrying an obligation to pay.

Price changes other than a mandatory tax change will be communicated before they take effect. For renewable subscriptions, a reminder will be sent with the legally required notice and state the expected amount, cancellation deadline, renewal date and consequences of not cancelling. The Founder subscription is also governed by its specific terms.

Leagues and rules

Each league is governed by the rules shown when it is created or joined. Rules fixed when a league starts remain immutable while it runs.

Rules may define the initial virtual balance, available instruments, duration and maximum participants, simulated order type and execution time, operating limits, and the method for calculating results and returns.

League results depend solely on simulated transactions and do not represent returns that a person would have achieved through a real investment.

Each participant's simulated amounts, positions and movements belong to their private portfolio. Rankings must not reveal those amounts or allow them to be reconstructed.

Market data and simulated execution

Market data may come from third parties and may be delayed, interrupted, incorrect or corrected. It is not an official quote or a guarantee that a real transaction could be executed on the same terms.

Simulated orders are processed according to league rules and the availability of required data. An order may remain pending, be rejected or not execute where valid data is unavailable, rules are not met or justified integrity or security reasons exist.

If a material error is detected, TradeArena may correct it in a traceable manner consistent with league rules, without changing those rules retroactively or concealing the correction from affected users.

Prohibited uses

You may not sell, assign or share accounts; access or attempt to access another person's account, league or information; evade technical, functional or commercial limits; abuse automation; manipulate results, data, invitations or rankings; introduce malicious code or carry out unauthorised security testing; extract, redistribute, resell or commercially exploit market data; use TradeArena for unlawful activity or to infringe third-party rights; or interfere with the service's availability, security or operation.

Mandatory legal exceptions, including those relating to interoperability or legitimate security research, are not restricted by this section.

User-provided content

You retain any rights you hold in names, avatars and other content you provide. You grant TradeArena a non-exclusive, royalty-free licence limited to hosting, technically adapting and displaying that content as needed to operate the service and the private leagues in which you participate.

You must hold the rights needed for content you publish. Content must not be unlawful, deceptive, discriminatory, threatening or abusive, or infringe privacy, reputation, intellectual property or other third-party rights. You can report allegedly unlawful or abusive content to support@tradearenahq.com.

Moderation and account measures

TradeArena may remove content, restrict features or suspend an account in response to a breach, fraud, security risk, unauthorised access, legal obligation or material harm to others or the service.

Measures will be proportionate to the seriousness and recurrence of the conduct. Where possible and without compromising an investigation, security or a legal obligation, TradeArena will state the measure, its main reason, its duration if temporary and how to request a review.

You may request human review by writing to support@tradearenahq.com. In urgent situations TradeArena may apply a preventive restriction and review it afterwards. Suspension or closure does not limit any statutory refund, conformity or complaint rights.

Cancellation and closure

You may stop using the service and request account deletion through the features available under Account.

Cancelling renewal of a paid plan and deleting an account are separate operations. The specific consequences for the paid period, Founder badge and renewal are governed by the plan-specific terms.

TradeArena may close the service or a feature for justified legal, technical or economic reasons. Where a paid service is affected, TradeArena will give reasonable notice and respect applicable rights to continuity, a price reduction, termination or a refund.

Availability, updates and changes

TradeArena may be temporarily interrupted for maintenance, updates, security incidents or external causes. Reasonable measures will be taken to maintain and restore availability.

TradeArena will provide the updates, including security updates, needed to keep the service in conformity during the contracted period.

The service may be changed for valid reasons, including compliance with law, maintaining or improving security, fixing errors, adapting to technical or provider changes, improving features or interoperability, and preventing abuse. Changes will carry no additional cost unless you voluntarily purchase another plan.

If a change materially and negatively affects a paid digital service, you will be informed on a durable medium and may terminate without charge where required by law.

Legal conformity and liability

TradeArena must conform to the contract. If the digital service does not conform, you may request that it be brought into conformity free of charge and, where applicable, a price reduction or termination with the corresponding refund.

Nothing in these terms excludes or limits mandatory rights or liabilities that cannot legally be excluded.

TradeArena is not liable for losses arising from real investments made on the basis of simulated results, rankings or market data, except where liability is required by law. The application is not designed to execute, recommend or monitor real investments.

Privacy and cookies

The processing of personal data is described in the Privacy policy. The use of cookies and similar technologies is explained in the Cookie policy.

Accepting these terms does not constitute consent to data processing or cookies that require separate consent.

Changes to these terms

TradeArena may update these terms because of legal, regulatory, technical, security or service changes. Each version will have an identifier and effective date.

Material changes will be communicated before they take effect through an appropriate medium and, where applicable, on a durable medium. Changes will not apply retroactively.

If changes materially affect your rights or a paid service, you may terminate without charge where required by law. New acceptance will be requested where necessary.

Contact and complaints

For general or support enquiries, you can use our contact form. You may also write to support@tradearenahq.com, especially for complaints, moderation communications or requests you want to keep in writing.

Applicable law and dispute resolution

These terms are governed by Spanish law, without prejudice to mandatory protections applying to consumers in their country of habitual residence.

Before making a formal complaint, you can write to support@tradearenahq.com. TradeArena will acknowledge receipt and provide a response on a medium you can retain.

If no solution is reached, TradeArena will provide information about competent consumer alternative dispute resolution bodies and whether it participates in the relevant procedure.

Any dispute will be submitted to the courts determined by applicable law. If you contract as a consumer, these terms do not restrict your right to bring proceedings in the courts of your domicile where that forum applies.

Final provisions

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply where the contract can continue without it.

A failure to exercise a right immediately does not waive that right.